Shipping
Orders are processed within 2–4 business days. Once your order ships, you’ll
receive a tracking number to follow its journey to you. Please ensure
your shipping address is complete and includes the recipient's full name,
street address, apartment, suite, or unit number (if applicable), city, state,
ZIP or postal code, and country.
Orders are shipped through the United States Postal Service (USPS). Delivery
times may vary due to postal schedules, Sundays, public holidays, government
closures, severe weather, or other circumstances beyond our control.
Shipping rates and estimated delivery times are displayed at checkout before
your purchase is completed. Deliveries to Alaska and Hawaii may take a little
longer than those within the contiguous United States.
International orders typically take approximately 2–3 weeks to arrive after
shipment. Delivery times may vary depending on the destination, customs
clearance, and local postal services. Please note that customers are
responsible for any applicable import requirements, customs duties, taxes, or
regulations in their country.
Returns & Customer Care
We prioritize the purity and quality of our products. As personal-care
items opened or used products are generally not eligible for return due to
hygiene and product-integrity considerations.
Your satisfaction matters to us. If your order arrives damaged,
incorrect, or you have any concerns about your purchase, please reach out.
We're here to help and will do our best to find a suitable solution.
♡ We truly appreciate you’re understanding and support of our handcrafted
skincare and natural perfume collection.
Frequently Asked Questions
Can I use the Rose Face Serum both day and night?
Yes. Our Rose Face Serum can be incorporated into both your morning and evening skincare rituals. Apply a few drops after cleansing and before your moisturizer to help maintain soft, supple, and hydrated-looking skin.
How do I apply the Rose Face Serum?
After cleansing, apply a few drops to your face and neck. Gently massage in upward, circular motions until absorbed. Follow with your favorite moisturizer or, for extra nourishment, our Rose Balm. Use morning or evening as part of your daily skincare ritual, and reapply as desired.
A little note: Although some ingredients offer natural antioxidant benefits, this serum is not a substitute for sun protection. Consider limiting prolonged sun exposure and using a broad-spectrum sunscreen during the day, especially when spending time outdoors.
Can I use the serum under makeup?
Yes! Let the serum absorb for a few minutes before applying moisturizer, sunscreen, and makeup. For an extra touch of rich moisture, especially for normal to dry skin, follow with our Rose Balm to help keep your skin soft and nourished throughout the day.
What skin types is this serum suitable for?
Our lightweight Rose Face Serum is suitable for most skin types, including normal, dry, combination, and oily skin. Its smooth texture absorbs within minutes, leaving your skin feeling soft and hydrated without a heavy feel. Suitable for young, adult, and mature skin. This serum is formulated for adult skincare and is not intended for children. Every skin is unique, so individual preferences and results may vary.
Can I use this serum around my eyes?
Our Rose Face Serum is formulated for the face and neck. Avoid direct application around the eyes and on mucous membranes. For gentle care around the delicate eye area, explore our Pure & Natural Eye Contour Balm or our all-natural Night Eye Contour Serum, thoughtfully formulated for this delicate skin.
How should I store my Rose Face Serum?
To help preserve the freshness and natural qualities of your serum, keep the bottle tightly closed and store it in a cool, dry place, away from direct sunlight and excessive heat. Refrigeration is not recommended.
When will I notice a difference in my skin?
Skin feel and appearance vary from person to person. With regular use, moisturizing ingredients can help the skin feel softer and appear more hydrated. Results depend on your skin's individual needs and the complete formulation.
Is the Rose Face Serum made with natural ingredients?
Yes. Our Rose Face Serum is crafted with naturally derived ingredients, including CO₂-extracted Damask rose, nourishing cold-pressed oils, and raw cocoa and shea butters. Thoughtfully chosen to care for your skin, each ingredient brings a touch of nature to your daily skincare ritual.
Can this serum cause allergies or skin sensitivities?
Although our Rose Face Serum is crafted with carefully selected botanical ingredients, natural ingredients can still cause sensitivities in some skin types. We recommend performing a patch test before your first use and reviewing the ingredient list if you have known allergies or sensitivities.
Can I use this serum during pregnancy?
Every pregnancy is unique. We recommend reviewing the full ingredient list with your healthcare provider before use to ensure the formula is suitable for you and your skin during this special time.
What is the shelf life of the Rose Face Serum?
When stored properly, our Rose Face Serum has an expected shelf life of at least five months from the date of purchase. Each batch is freshly made to order, and our botanical formulation is thoughtfully crafted with stability in mind. Its longevity, however, also
depends on proper storage and handling. As with all naturally derived formulations, subtle variations may occur over time. If you notice any unusual
changes in its natural color or aroma compared to when you first received it, we recommend discontinuing use.
We appreciate your interest in Greenset! We remain committed to creating thoughtfully crafted, high-quality skincare made with all-natural ingredients.
Please feel free to reach out with any questions or concerns, and we’ll be happy to get back to you as soon as possible.
